Reservation
Reserve your enchanting experience at Hans & Grietje today! Discover our magical pancake house and play park, and secure your spot in our fairy tale setting.
You are Welcome!
Would you like to make a reservation? We recommend booking at least one week in advance for weekends and holidays. We warmly welcome you to our always cozy pancake house and play park.
Reservation Terms and Conditions
General
– Please specify the total number of people including children.
– You reserve a table indoors or outdoors for a standard duration of two hours; afterward, the table is reserved for other guests.
– Want to make multiple reservations on one day? Unfortunately, this is not possible and will generally be automatically canceled.
– You are welcome to play on the grounds one hour before your reserved time, but you can always walk the Boskruimeltjesroute (Forest Route) earlier.
– You can access our premises only with a valid reservation.
– We do not allow the consumption of food and beverages brought from outside.
– Want to eat and/or drink before your reserved time? We will do our best to accommodate this, depending on how busy it is.
– When reserving a table inside our restaurant, a minimum spend of €15 per person is required.
Additional Conditions for Groups of 15 to 20 People
– For reservations of the above group sizes, we require an immediate deposit of €10.00 per person. We charge a €1.75 administration fee. This deposit will be settled on the day itself and is also the minimum spending requirement.
– For group reservations, separate billing is not possible.
Additional Conditions for Groups of 21+ People
– A reservation for 21 or more people is processed as a request. We will personally assess availability.
– For reservations of the above group sizes, we require an immediate deposit of €10.00 per person. We charge a €1.75 administration fee. This deposit will be settled on the day itself and is also the minimum spending requirement.
– For group reservations, separate billing is not possible.
Payment Terms for Groups and Movable Tables
– Payments for movable tables are reservation fees and will not be deducted from the bill.
– Reservation fees are €3.50 per person per table, with a minimum of 8 people.
– Payments for groups/deposits will be settled with the bill on the day itself.
– Refunds are only available if the reservation is canceled at least one day in advance.
– If we cancel the reservation, you will naturally receive the deposit back.
Admission Tickets
– We do not refund separately purchased tickets.
– If we cancel the reservation, you will naturally receive the deposit back.
– Tickets in combination with a reservation will be refunded if the reservation is canceled by email or online at least one day before the event.
Frequently Asked Questions
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